In this comprehensive online course, participants will engage with the essential skills required for effective leadership and management in global capability centers. Designed for leaders, middle managers, team leaders, and aspiring professionals in shared services, this program will enhance your understanding of strategic resource allocation, team dynamics, and performance optimization through practical gamification assignments. The course is segmented into three key sections that focus on leadership fundamentals, advanced management techniques, and performance measurement. Through interactive content and collaborative projects, you will not only learn theoretical concepts but also how to apply them in real-world scenarios to drive positive outcomes in your organization. By the end of this course, participants will be equipped with tools and strategies to facilitate team success and implement innovative solutions within their global business environments.